For the consumer, sports and entertainment may be "just for fun", but as the decision maker in these industries you know they are all business.
The Sports and Entertainment industries are recognizing the importance of Customer Relationship Management, big data, the need for systems integration, and the importance of automation. LBMC Technology Solutions can guide you through the maze of solutions to help you determine the best path for you.
LBMC Technology Solutions offers the following:
Cloud Computing: In a world of streaming video and demand for instant updates, both sports and entertainment professionals have to have anywhere anytime access to their data. New device, delivery, and workflow technologies offer opportunities for high performers to take the lead. Tackle competitive pressures for speed and innovation that call for better workflow, business analytics and customer insight by embracing best-in-class cloud-based cloud solutions from LBMC Technology Solutions.
Customer Relationship Management: Drive sales, streamline business processes and take profitability to a new level with CRM. This technology is being recognized by media and entertainment decision makers as being integral to operations and, as a result, transforming their sales, operations, and profits. From knowing your season ticket holders to understanding your viewers, Customer Relationship Management (CRM) can help you reach the right audience with the right message and to build loyalty. With CRM you can address ticket, suite, and premium seating sales, marketing and customer service in one solution.
Solutions Integration with Scribe: With solutions integration you can empower your sales teams to up-sell and cross-sell to the ongoing needs of customers, achieve visibility into sales orders/forecasts, reduce manual data re-entry and risk of human error, and get enhanced reporting and analysis capabilities by combining ticketing and CRM data in one location. Scribe makes it easy and affordable for sports and entertainment organizations to quickly integrate ticketing, sales, finance and other legacy systems with their Microsoft Dynamics CRM, thereby creating a complete picture of the customer that is accessible across the organization. Connect Microsoft Dynamics CRM with membership data; provide access to key ticketing account, seat, and financial data within CRM, automate nightly opportunity updates from ticketing systems, and incorporate sales history and service call data into CRM.
Systems Integration with Custom Software Development: Integrate your disparate custom solutions to provide your sports, media, or entertainment organization unmatched access to advertising and sponsorship sales figures, contract terms, trafficking data and even real-time inventory management. LBMC Technology Solutions' custom software development services integrate the tools you use with each other.
Automation with Document and Enterprise Content Management: No more checking a file cabinet to get vendor information. Document and Enterprise Content Management automates your business from capture to expire by driving content through your processes, working in conjunction with your other applications, and then delivering your relevant information to you when you need it, wherever you are. Once your information is under control, your legal retention requirements are implemented automatically, giving you total visibility into the status of your processes, documents and information.
Enterprise Resource Planning: Streamline your accounts payable process to enable you to approve invoices and pay vendors faster while allowing auditors an immediate view of all needed content with best-in-class accounting software. The proper financial software generates immediate value through extensive real-time automation to eliminate manual work and simplify complex financial processes. Tap the power of cloud ERP software for optimized financial management that saves you significant time and money.