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Elevate your business phone system with Switchvox, a powerful, ready-to-use phone system that offers best-in-class functionality and user-friendly interface at a fraction of the cost. With both on-premise and cloud solutions, these systems provide many products in one package. Get mobile apps, call recording, desktop faxing, ACD, presence…all in one turnkey solution.

Improve your customer experience with your phone system – it will go a long way toward improving bottom line. There are many factors that can affect a customer’s experience while on the phone with your team, such as waiting on hold, poor call quality, and inability to connect with the right person or department. Switchvox minimizes these poor experiences by providing call reporting, Barge, Whisper and Monitor options

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Benefits of Switchvox


Robust Call Reporting
 
Gain valuable insights with on-demand custom reports that show how your business is handling call volume. Reports include details on abandoned calls, redirected calls and detailed call logs.


Monitor, Whisper, & Barge

These options allow you to do just that – Monitor, Whisper and Barge in on calls to make sure your team are working as they should.


Salesforce Integration

If your organization needs to focus on improving customer service, it’s even better when your phone system can integrate with your CRM system. This Unified Communications advantage allows you to integrate with Salesforce or SugarCRM to give your business the advantage it needs.


Interoperability
We understand the importance of maximizing IT investments. For budget-conscious decision makers, preserving a connection to a legacy IP PBX is important as they plan to transition to a UC system. VoIP Gateways can be used to take those next steps in connecting a legacy PBX.

Switchvox Resources


Unified Communications (UC)
Learn how to improve business communications with UC.


Digium IP Phone Specifications
See the options available for various phone systems.


Switchvox Switchboard
Put your entire communication system at your fingertips.

Client Testimonial

“LBMC Technology Solutions’ Network Engineering team has our network looking good! Matt is taking really good care of us. He made our Office 365 conversion and firewall upgrade painless. He’s making my life easy!"

Mike Howell, Corporate Purchasing & IT Manager, Signal Industrial Products

What Makes LBMC Technology Solutions Different?

For over 20 years, LBMC Technology Solutions has been inspiring greatness through technology. We understand how important a reliable technology infrastructure is to your one-of-a-kind business. As your partner, we evaluate your unique business processes and current systems, then identify and apply the most effective solutions.

LBMC Technology Solutions is an award-winning reseller of recognizable industry standard software. If your business needs are beyond what an out-of-the-box software can offer, we will tailor a custom software solution to fit your specific business needs.

Our consultants build connections, nurture innovation, establish ongoing communication, and collaborate with you to architect the best system integration option to help you run your business better. We value our clients’ experience and have made it a critical part of our solutions to ensure we are earning your trust and becoming a long-term partner as your company grows.

Whether you need to supplement or outsource a single function, need an ally you can trust, or are in the market for a comprehensive business partner, LBMC Technology Solutions and our Family of Companies can simply be whatever your business needs us to be.

Looking for Pricing? We can help.

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