Microsoft Dynamics™ CRM
The X factor: managing relationships with CRM
Microsoft Dynamics CRM is focused on relationship management; the X in XRM can stand for any relationship for which you want to manage information.
A new era of Customer Relationship Management, or “CRM” as most people know it, has emerged. This new era is characterized by businesses that define the relationships that are most important to them, mold the application to their specific needs, and configure an application that works for them.
In this new era, Microsoft Dynamics CRM focuses on relationship management. Also referred to as “XRM,” because the X factor can mean any relationship important for a business to manage information around, Microsoft Dynamics CRM manages all the interactions between people, products, services, and money.
Microsoft Dynamics CRM/XRM enables you to define the people, money, and things that matter most to your business and define the interactions between these relationships. Microsoft Dynamics CRM/XRM works the way your business works, streamlining your operational workflow, and managing the specific relationships pertinent to your business.
Microsoft Dynamics CRM allows your business to define its own X factor. No matter the industry, businesses are able to configure a rich application in line with their own specific needs, nomenclature, and workflow to experience company-wide ROI that breaks through specific department silos.
Microsoft Dynamics CRM integrates effortlessly with Microsoft Outlook and other Office applications, is accessible from the internet, can work offline in the same way Outlook works offline, and employs a powerful workflow engine.
As a Microsoft Gold Certified Partner, we offer Microsoft Dynamics CRM as the solutions for a unified, complete view of all your business relationship information. Visit the case studies page to read about two of our satisfied CRM clients, Hearing Planet™ and the Tennessee Bureau of Professional Responsibility.
ClickDimensions Email Marketing and Marketing Automation for Microsoft Dynamics CRM empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritize the best leads and opportunities. Providing Email Marketing, Web Tracking, Lead Scoring, Social Discovery, Form Capture, Surveys, Landing Pages, Nurture Marketing, Subscription Management, Campaign Tracking, and more, ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest, and take the appropriate actions.
Scribe is a top provider of cloud and on-premise data integration solutions worldwide. With over 12,000 customers and a Microsoft President's Award winner, Scribe has proven its ability to deliver cost-effective, reliable data solutions that give both its customers and partners a competitive advantage in business today.
We're pleased to offer our clients the ability to extend Microsoft Dynamics CRM to their mobile devices with the best-in-class solution from CWR Mobility. CWR Mobile CRM enables field sales, service and marketing professionals to be more effective and efficient -- to get and stay closer to customers.